Thanks again for pointing me to Brain Traffic. I've reached out to them - hopefully we'll be able get them to help us!
Updated Profiles
|
| Sheetal Dube updated |
|
| Emilie Verbeek updated |
|
| Chuck Hermes new comment |
|
| Roland Smart updated |
|
| Henning Fischer new comment |
|
| Kim Lenox updated |
|
| john hopkins new post |
Henning, thanks again for the plug during the conference - I thought I'd post what I learned from the discussion on org design.
Part of my interest in coming to the MX conference was to learn how UX teams operate in other companies. I’m building out a UX function at my company and wanted to get after 3 key questions:
1) How is the team funded?
2) Where does it fit within the organization?
3) How do you measure the team’s success?
I spoke with folks from eBay, Phizer, Misys, Cisco, Univision, and Nokia. Not a huge sample size, but I did find some patterns emerge:
1) UX teams are funded centrally. In some cases, individual product lines will pay the central team for services. The key ingredient to start a UX team seemed to be having an Executive Sponsor and getting them passionate about it. Funding and enforcement of UX best practices then follow.
2) UX teams generally report to product lines. This may have been obvious for some, but I had questioned whether a UX function might report into a central Marketing or IT function. As I move forward with in selling this concept within my company, I’ll target General Managers – less focus on the CMO or CIO.
3) The question on measuring success brought a variety of answers, but the two common ones were Usability Metrics and Design Patterns. Usability Metrics – great quantifiable way to show improvements over existing products. Design Patterns – building out a library of reusable design (and hopefully reusable code). Other items discussed but perhaps not as quantifiable – avoiding rework, redirecting poor product concepts, or outright killing them.
Thanks again for helping to coordinate the discussion.
Curt - Good meeting you at the show....let me know how you start working into your organization....
The Glimmer Twins at 50 ft tall are both awesome and terrifying!
Peter,
Who is your grass skirt tailor?
Very nice meeting you last night. Small world, with Khoi at the center!
Good meeting you last night. Hope you enjoyed the movie!
I really enjoyed your talk today. The notion of driving from culture is really powerful, and I like very much the thinking about how to influence culture. Thanks for sharing.
Does anyone have one of those USB2-to-digital camera cables I could borrow for 15 minutes? Mine walked away. Sitting toward the front. -- Steven
Thank you SO much for posting these!
One of my favorite products “Wii”.
Motion (gestural ui) stick.
I love Nintendo’s approach for focusing on the audience’s feeling rather than product features.
Will aims at play and fun.
Hi John,
Yours are waiting for you at the MX registration table.
Pick them up whenever you like.
Cheers,
Pam
Hey Curt - very similar position at my company. I'd love to chat about what we are doing and what has (or hasn't worked for you).
--Art
Thanks for choosing this way to use your "free" time Thomas. A good gut check for us all as we think about what to make.
One of my favorite rules of thumb for deciding fidelity is, "prototype what you don't know." So often we choose to comforta...
The links seem to break, you'll have to copy & paste the whole link
Tadich is among my favorite restaurants in the city. If we could make reservations there, we'd have set it up for Monday night!
Nice little system you have here Tony. I'm looking forward to meeting everyone in the coming days.
Having your attention constantly usurped by fighting today's fires is a common but ugly problem that I think many UX managers have. MX speaker Stephen A...
Plus my school chum Scott (works at Apple) will join us.
We are on for dinner - there will be Mallory and Cat from Habanero, Ryan from Intrawest, Kris from The Bock Magazine and my sister! Yay :)
We better book that dinner Saturday night...I'll do a little research tonight.
See ya soon.
You wrote:
is this Matt Anderson from STL and MMDB?
Sorry, no - I'm Matt Anderson from Capilano College in North Vancouver.

all members




















